Privacy Policy

1. Who We Are

FlyxStudio is a digital agency that provides:

• AI-powered automation tools (e.g., assistants, follow-ups, workflows)
• Digital marketing services (e.g., lead generation, ad management)
• Website development and hosting
• Custom software integrations (e.g., Google, Meta, CRMs)
• Internal productivity tools and experimental applications

We serve small businesses, franchises, and enterprise clients. Our tools are either developed for our own operations or deployed on behalf of a business (“Client”) who engages us to improve customer experience or business efficiency.

2. Information We Collect

We only collect the information necessary to deliver services securely and effectively.

a) Information you or our Clients provide:

• Name, email address, phone number
• Business or customer account information
• Booking/scheduling preferences
• Messages or forms submitted on websites or chat tools
• Social media interactions (when authorized)

b) Data collected automatically:

• IP address, device/browser details
• Usage behavior (pages visited, actions taken)
• Timestamps and logs
• OAuth-authorized data (e.g., calendars, profiles)

We do not knowingly collect data from children under 13.

3. How We Use Your Data

Depending on the context, your data may be used to:

• Fulfill a service request (e.g., book an appointment, answer a question)
• Improve automated workflows and agents
• Power client-facing systems such as leasing bots, support agents, or CRMs
• Run and optimize digital marketing campaigns
• Provide analytics or performance insights to Clients
• Ensure platform security and compliance

We never sell your data.

4. Role as Data Processor

When FlyxStudio provides services to a Client, we typically act as a processor on their behalf. We handle the data under their direction and never repurpose it for our own use. The Client remains responsible for the customer relationship and final data decisions.

5. Platforms & Integrations

We integrate with and build tools on platforms like:

6. Data Sharing

We may share your data only with:

• Authorized service providers (e.g., cloud storage, analytics)
• Client teams, when acting on their behalf
• Regulatory bodies, if required by law

All subprocessors are vetted for compliance and security.

7. Data Security

We use technical and organizational safeguards such as:

• TLS encryption in transit
• Role-based access controls
• Anonymization where appropriate
• Activity monitoring and backups

We limit access to personal information strictly to those who need it.

8. Your Rights

You can request to:

• Access, update, or delete your data
• Restrict or object to processing
• Revoke consent (if applicable)
• Port your data to another service

To submit a request, email: Connect@flyxstudio.com

We respond to all requests within 30 days.

9. Cookies & Analytics

Our websites may use cookies for:

• Authentication
• Session persistence
• Analytics and performance tracking

You can manage cookies through your browser settings. Where required by law, we use cookie banners to collect consent.

10. Data Retention

We retain data based on use-case:

Internal backups are purged within 30–60 days of expiration.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users through a website banner, email, or client channel.